Contact Us

Our Focus is on Excellent Customer Service

At TCT The Commodity Traders, B.V. we are committed to providing you with superior customer service. We welcome your feedback. Our contact details for a range of inquiries can be found below.

If you have an interest or inquiry, please select from the appropriate area below:

• For member account-related inquiries, please send us a secure message.

• For all other inquiries complete our General Enquiry form online or via mobile.

• For more information on the Investor Programme and application process, please refer to the Investor Centre page or contact us directly.

• For inquiries about TCT's Alliance Partner Program, please complete our Partnership form online or via mobile.

• Request a call back from TCT.

NOTE: Outside of traditional business hours, please send an email to info [at] thecommoditytraders [dot] com, and someone will respond to you shortly.

If you have a complaint, feedback or report, please select from the appropriate area below:

• Send Grievances or  Feedback online/ via mobile - If you are having any difficulty with our web site we want to hear about it so that we can improve your experience. We would also like to hear any other suggestions, questions, comments or positive feedback.

   

  If your browser doesn't support forms, please e-mail your questions or comments to webmaster [at] thecommoditytraders [dot] com.

• Want to report a suspicious transaction? Suspicious transaction reports can be made in one of the following ways: 

• By email: to money.laundering [at] thecommoditytraders [dot] com

• By phone: Call +31 (0) 15 369 3100 (for urgent reports during office hours)

Our Global Presence, Global Understanding, Local Insight

Global Locations

TCT The Commodity Traders, B.V. serves its customers from nine locations throughout the world. We're a global business because we believe it helps to be where our clients are.

Our impressive market footprint demonstrates our ability to provide the products, services, and global resources that our clients need to achieve their goals. We don't ask clients to come to us; we take the organization to them. That's how we build rewarding, long-term relationships.

Team Locations

• Rotterdam, The Netherlands

• Chengdu, Sichuan China

• Lahore, Pakistan

• Winnipeg, Canada

• Dallas, Texas USA

• Irving, Texas USA

• San Antonio, Texas USA

• Irvine, California USA

• Turks and Caicos Islands

The Commodity Traders are committed to maintaining your personal data securely. To find out more read our Privacy & Security policy.

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